Accessibility Statement

Our Commitment to Accessibility

EOCEL is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to ensure our website is accessible to all users.

We believe that everyone, regardless of ability, should have equal access to information about our science-first luxury skincare products and services.

Conformance Status

Our website www.eocel.com strives to conform with the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG 2.2 Level AA is an internationally recognized standard for web accessibility.

What Level AA Means

Level AA conformance means our website:

• Is perceivable by all users through multiple senses
• Is operable through various input methods (keyboard, mouse, touch, voice)
• Is understandable with clear navigation and instructions
• Is robust and compatible with assistive technologies

Accessibility Features

Our website includes the following accessibility features:

Navigation and Structure

• Keyboard Navigation: All interactive elements can be accessed using a keyboard
• Skip Links: "Skip to main content" links to bypass repetitive navigation
• Semantic HTML: Proper heading hierarchy and landmark regions
• Consistent Layout: Predictable navigation and page structure throughout
• Breadcrumbs: Clear indication of current page location (where applicable)

Visual Design

• Color Contrast: Minimum 4.5:1 contrast ratio for normal text, 3:1 for large text
• Resizable Text: Text can be resized up to 200% without loss of functionality
• Responsive Design: Website adapts to different screen sizes and orientations
• Focus Indicators: Clear visual indicators for keyboard focus (3px blue outline)
• No Color-Only Information: Information conveyed through multiple means, not color alone

Content and Media

• Alternative Text: All images have descriptive alt text
• Link Context: Descriptive link text that makes sense out of context
• Heading Structure: Logical heading hierarchy (h1-h6)
• Form Labels: All form fields have associated labels
• Error Identification: Clear error messages with suggestions for correction

Assistive Technology Support

• Screen Reader Compatibility: Tested with NVDA, JAWS, and VoiceOver
• ARIA Labels: Proper use of ARIA attributes where necessary
• Semantic Elements: Use of native HTML elements for better compatibility
• Dynamic Content: Screen reader announcements for content changes

User Controls

• Reduced Motion: Respects prefers-reduced-motion settings to minimize animations
• Pause/Stop: Ability to pause auto-playing content (where applicable)
• Time Limits: Adjustable or no time limits for timed content
• No Flashing Content: Avoidance of content that could trigger seizures

Assistive Technologies and Browsers

Our website has been tested with the following assistive technologies and browsers:

Screen Readers

• NVDA (NonVisual Desktop Access) with Firefox and Chrome
• JAWS (Job Access With Speech) with Internet Explorer and Chrome
• VoiceOver with Safari on macOS and iOS
• TalkBack with Chrome on Android

Browsers

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Apple Safari (latest version)
• Microsoft Edge (latest version)

We recommend using the latest versions of these browsers for the best accessibility experience. Older browsers may not support all accessibility features.

Known Limitations

Despite our best efforts, some areas of our website may have accessibility limitations. We are actively working to address these issues:

• Third-Party Content: Some embedded content from third parties (social media, external store) may not be fully accessible. We are working with vendors to improve accessibility.
• Legacy Documents: Some older PDF documents may not be fully accessible. We are in the process of remediating these files.
• Complex Interactions: Some interactive features may require specific assistive technology configurations for optimal use.

If you encounter accessibility barriers on our website, please contact us (see below) so we can address them.

Ongoing Accessibility Efforts

We are continuously improving the accessibility of our website through:

• Regular accessibility audits using automated tools and manual testing
• User testing with people who use assistive technologies
• Staff training on accessibility best practices
• Incorporating accessibility into our design and development process
• Monitoring emerging accessibility standards and guidelines
• Promptly addressing reported accessibility issues

Technical Specifications

Our website relies on the following technologies for accessibility:

• HTML5 for semantic structure
• CSS3 for visual presentation
• JavaScript for enhanced interactivity (with graceful degradation)
• ARIA (Accessible Rich Internet Applications) attributes where necessary
• SVG for scalable vector graphics with appropriate labels

These technologies are chosen for their broad support across assistive technologies and modern browsers.

Assessment and Testing

Our accessibility conformance is evaluated through:

Automated Testing

• Pa11y CI - Automated accessibility testing
• axe DevTools - Browser-based accessibility analysis
• Lighthouse accessibility audits

Manual Testing

• Keyboard-only navigation testing
• Screen reader testing (NVDA, JAWS, VoiceOver)
• Color contrast analysis
• Magnification and zoom testing
• Mobile accessibility testing

Testing Results

Our most recent accessibility audit (October 2025) found 0 errors against WCAG 2.2 Level AA criteria. We maintain continuous monitoring to ensure ongoing compliance.

Feedback and Contact Information

We welcome feedback on the accessibility of our website. If you encounter accessibility barriers, please contact us:

When reporting an accessibility issue, please include:

• The web page or feature where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your browser and operating system

We will respond to your accessibility feedback within 2 business days and strive to resolve reported issues within 10 business days, depending on complexity.

Alternative Formats

If you need content from our website in an alternative format (large print, braille, audio, etc.), please contact us using the information above. We will work with you to provide the content in a format that meets your needs.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to:

• File a complaint with the U.S. Department of Justice (DOJ)
• File a complaint with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights

Applicable Standards and Regulations

Our accessibility efforts are guided by:

• WCAG 2.2 Level AA: W3C Web Content Accessibility Guidelines
• Section 508: U.S. Rehabilitation Act accessibility standards
• ADA: Americans with Disabilities Act
• EN 301 549: European accessibility requirements (where applicable)

Updates to This Statement

This accessibility statement will be updated as our website evolves and accessibility standards change. We review and update this statement at least annually.

This statement was last reviewed and updated on October 16, 2025.

Thank you for your interest in the accessibility of our website. We are committed to providing an inclusive experience for all users and appreciate your feedback to help us improve.